Our Risk-Free Online Shopping Policy:
Your satisfaction is guaranteed when you purchase online from Webclicshoppingmall.com.
We offer top quality products at discount price. If you are not satisfied for
whatever reason, with your products, we will give you your money back. See below
for conditions, restrictions and all the details.
Satisfaction is Guaranteed at 100%
 We always do all possible effort to delivered your order as
fast as possible. Our normal lead time is 7 to 10 business days. In the holiday
season and the summer vacation season the lead time can be extended as the production
stop and your product order may not be in stock. Don't hesitate to contact us
anytime to confirm the expected delay of your order.
- If you need to cancel your order you must contact us immediately.
Please note, you will receive a return email confirmation — if you do
not receive this confirmation within 1 business day please call us at 514-265-8360
and speak with a customer service representative.
- If your order has already been shipped and/or received, you may still request
a refund — we guarantee satisfaction! All returnable merchandise must
be sent, freight prepaid, and received by us within 30 days of date of purchase
in its original condition. Upon receipt, we will issue you a full refund (less
all shipping costs). Please include the reason why you do not want the merchandise
— please be honest because this will help us improve our products in
the future. Prior to returning merchandise, all return items must have a Return
Authorization (RA) number issued by Webclicshoppingmall.com. Please send us
an email to info@webclicshoppingmall entitled Refund Request, and we will
issue an RA number and the return address within 2 business days.
- Please note that all custom products manufactured specifically for you in
the size, color, logo etc.. Cancellations can only be accepted prior to the
beginning of production. These custom products are guaranteed against manufacturing
defects only and cannot be returned for a credit or refund! In certain case,
custom product can be refund with a 15% restocking fee, please contact us
to know if your product is restockable.
- Damaged or defective merchandise can be exchanged free of charge by contacting
Webclicshoppingmall.com within 10 days of receipt of merchandise. If you are
receiving a shipment via motor freight, you must inspect the shipment before
signing the bill of lading. If you notice any damage to the shipment, you
must identify this damage on the bill of lading before signing it.
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