Frequently Asked Questions
make it simple and easy!
What I do if I got problems during checkout ?
If you got an email with the completed transaction, we got your order even if you got an error. If you made a checkout with paypal but you missed the paypal checkout button, contact us and we will resend the payment link via email. If you are trying to completed an order but it never reach the checkout, contact us and we will complete the order offline.
I selected many items but I have to go and I dont want to lose my items.
Dont worry, your selected items will remain in your account until your next login.
Is it possible to get a rebate on shipping if I ordered many items?
Yes, call us even if your order is processed in the system. We will try to give you the best rate possible.
Do I need to call you after I processed an order?
No, We get your order right after you checkout but feel free to contact us anytime.
Is your store open even if it is passed 5pm ET?
Yes, we are open 24H 7Days a week. Our agent are always ready to take in charge your order.